Frequently Asked Questions

Read some of our frequently asked questions below.

Find out more

This depends on the type of contract taken but usually you can either hand the car back, lease a new vehicle, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

We offer free UK mainland delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

Car leasing allows you to drive a new vehicle for a set period of time and mileage, paying monthly instalments. At the end of the lease term, you return the car and have the option to lease a new one, buy the car, or simply walk away.

Ending a lease early may result in early termination fees and other charges. If you need to terminate your lease early, contact us to discuss your options and minimise potential costs.

Annual mileage is the number of miles you anticipate driving in a year.

At the beginning of your contract, you'll agree on an annual mileage limit. It's crucial to estimate this accurately because exceeding your limit will incur an excess mileage charge.

To avoid these charges, set a realistic mileage limit from the start.